This "cold therapy spa" employs contract employees for spa services which they evidently think protects them from the responsibility for the quality and safety of their questionable treatments. When I complained about a treatment they said they had fired that employee and any damages need to be addressed to that contract employee's insurance company.
When I called that contract employee I was told they had quit because the company consistently withheld payments to them for unsubstantiated or undocumented complaints. This whole Health and Beauty industry uses contract employees which seems to be a questionable practice that leaves a lot of room to mistreat them and even hold them responsible for damages normally the responsibility of the business owners.
Employers should be required to post notice that they use contract employees! Pretty sleazy, huh?
Product or Service Mentioned:
Desert Cryotherapy Treatment.
Reason of review: Problems with payment.
Monetary Loss: $1000.
Preferred solution: Full refund.
I didn't like:
Lousy management and treatments are a rip-off.